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CrownPlay Casino

Welcome to CrownPlay, home of pokies, live dealer tables, jackpot slots and a full sportsbook. Join today and start with our casino welcome package across your first four deposits.

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CrownPlay casino art, official

Casino games and live play

Our lobby is built for players who like plenty of choice, from quick instant games to long sessions at a live table.

9 Coins Grand Platinum Edition game cover
9 Coins Grand Platinum Edition
Buffalo Hold and Win game cover
Buffalo Hold and Win
36 Coins game cover
36 Coins
Penalty Shoot Out game cover
Penalty Shoot Out
Devils' Treasures game cover
Devils' Treasures
Madshow Circus game cover
Madshow Circus
Fishmonger's Frenzy game cover
Fishmonger's Frenzy
Glory of Olympus Unlocked game cover
Glory of Olympus Unlocked
Genie Respins game cover
Genie Respins
Big Wave Delight game cover
Big Wave Delight
Buffalo Hold and Win Extreme game cover
Buffalo Hold and Win Extreme
Tap Craze game cover
Tap Craze
Fish And Spins game cover
Fish And Spins
Disco Wild game cover
Disco Wild
Wild Piranha game cover
Wild Piranha
Kraken Bay game cover
Kraken Bay

Casino lobby

Our game collection brings together 96 software providers. You can browse the casino by Top, New, Popular, Exclusive, Bonus Buys, Live Games, Megaways, Instant Games and Pokies. NetEnt games are not available to players in Australia.

Live casino

Our live casino puts you at live tables with real dealers and other players. Pick a room from Top Live Casino, Gold Saloon, Roulette, Blackjack, Game Shows, Baccarat and Dice, or Poker.

Table games and jackpots

We offer over 270 online table game options and more than 1,000 jackpot slots. Jackpots are sorted into Hot Jackpots, New Jackpots, Lucky Jackpots and All Jackpots.

Tournaments

Our online slot tournaments and other competitions are running 24/7, so there is always a leaderboard to join.

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Welcome offers

New players can choose our casino package or the sports first deposit offer.

Casino Welcome package

Our casino Welcome package is 250% up to $4,500 plus 350 free spins, spread over your first four deposits. Each of these deposits needs a minimum deposit of 30 AUD.

Deposit Bonus
First deposit 100% up to 1,500 AUD plus 200 free spins
Second deposit 75% up to 750 AUD
Third deposit 50% up to 750 AUD plus 50 free spins
Fourth deposit 25% up to 1,500 AUD plus 100 free spins

Claim each welcome bonus before any bets are made with its qualifying deposit. Payments through Neteller or Skrill do not count towards this package.

Each package bonus carries 35x wagering on deposit plus bonus, and free spins winnings need 40x. Finish any active casino bonus before you play the package spins. You have 10 days to complete the wagering on each stage.

While a casino bonus is active, the maximum bet is 150 AUD. Winnings released from free spins are limited to 75 AUD for up to 50 spins and to 150 AUD for more than 50 spins, and anything above that limit is voided.

Sport First Deposit Bonus

Our sport First Deposit Bonus is 100% up to $150, with a minimum qualifying deposit of 30 AUD. Before it is credited, the full first deposit has to be played through once at odds of 1.50 or higher, with every bet settled.

The bonus then needs 6x wagering on bonus plus deposit. Singles count at odds of at least 2.00 and multis at 1.50 per selection, and both must settle as a win or a loss. Complete it within 30 days of the first deposit, or the bonus and its winnings expire.

Skrill and Neteller deposits do not qualify, and players who already made a real-money deposit are not eligible.

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Promotions and bonus rules

Regular players get reloads, cashback and tournaments every week. All promotions are subject to change.

Casino promotions

Weekend Reload

From Friday to Sunday you can collect a 50% bonus up to $1,050 on the first deposit of each week, counted until 23:59 UTC on Sunday. Deposit 30 AUD for the 50% bonus, or 75 AUD to add 50 free spins on top. The bonus carries 35x wagering on deposit plus bonus, and spin winnings carry 40x. A withdrawal request made before claiming this bonus or after activating it cancels your eligibility.

Weekly Reload

From Monday to Thursday your first deposit of the week brings 50 free spins, with the window closing at 23:59 UTC on Thursday. The minimum qualifying deposit is 30 AUD. Use the spins within 7 days, and their winnings need 40x wagering.

Daily cashback

Players on VIP Levels 2 to 5 get daily casino cashback of 15% up to $600 at the top level.

VIP level Cashback Maximum
VIP 2 3% 150 AUD
VIP 3 5% 300 AUD
VIP 4 10% 450 AUD
VIP 5 15% 600 AUD

The minimum cashback is 1.5 AUD. Opt in on the promotion page and you stay eligible for four weeks while you keep depositing and playing casino games. Your cashback lands in My Bonuses, where you activate it before it expires or it is lost. Once activated, wager it 1 time in Casino games before withdrawal.

Live Cashback

Live Cashback gives VIP Levels 1 to 5 back 25% up to $300 each week, calculated on real-money bets minus real winnings in Live Casino, with bonus funds left out. To take part, you opt in and need to be eligible for promotions. The cashback appears in My Bonuses, where you activate it and wager it once before withdrawal. It is lost if not activated in time.

Spinoleague

Spinoleague is a Spinomenal tournament open to our players, shown in the lobby at $18,000,000. Spinoleague runs for a limited campaign period, and its prizes may be paid in money equivalent with no wagering requirements.

Sports betting promotions

Weekly Reload Bonus

Our sports Weekly Reload Bonus is 50% up to $750, based on your highest deposit from Monday to Thursday and claimed once in that period. To get it, contact us via Live Chat or email. The minimum is 30 AUD. To qualify, the highest qualifying deposit is played through once at odds of 1.50 or more, with all bets settled. The deposit is then rolled over 8 times on settled singles at odds of 2.00 or more or multis at 1.50 or more per selection. Only 75 AUD of each bet counts towards the rollover, and a withdrawal request made before you receive the bonus, or any active withdrawal request, voids your eligibility.

Cashback Bonus

Our sports Cashback Bonus returns 10% up to $750 of weekly sports losses. Each week needs a fresh opt-in for the period from Monday 00:00 to Sunday 23:59 UTC. You claim it once a week on Mondays, activate it in My Bonuses within 72 hours or the entitlement is void, and the credited amount carries 3x wagering. The cashback can be played only in the Sports section, and using it in Casino or Live Casino cancels the bonus and any winnings from it.

Accumulator Boost

Accumulator Boost, shown in our lobby at $150,000, adds extra winnings to a winning multibet with at least three selections at odds of 1.40 or more each. The boost starts at 3% for three selections and grows to 100% for 21 or more. Only real-money bets qualify.

Bore Draw

Bore Draw, shown in our lobby at $30,000, gives your stake back on marked pre-match markets when the match ends 0-0.

Early Payout

Early Payout, shown in our lobby at $75,000, works on marked pre-match bets on the 1X2 market for a home or away win. In football, if your team goes 2 goals ahead at any point, the bet is automatically settled as a win, and other sports use their own lead thresholds. Draw selections and Boosted Odds match-winner markets are excluded.

General bonus rules

These rules apply unless a promotion sets its own. Casino bonus wagering ends after 10 days and sports bonus wagering after 30 days, and any remaining bonus and its winnings are then voided. A deposit casino bonus has 35x wagering on deposit plus bonus and can release at most 10 times the bonus amount, so a 15 AUD bonus can release up to 150 AUD.

Games Contribution
Slots, scratch cards and keno, except the special, excluded and prohibited games 100%
Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly 50%
All live games, video poker, Plinko and a set of special games 10%
All table and card games and our excluded games 0%

Prohibited games cannot be played at all while a bonus is active. Jackpot slots, Slingo and Bingo are closed to bonus funds.

If you withdraw before the wagering is met, the bonus balance and its winnings are voided. Each bonus offer is limited to one per person, family, household address, phone number, computer and IP address. Residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia cannot take part in promotions.

If we offer a no-deposit casino bonus, it carries 40x wagering and can release at most five times the bonus. No-deposit free spin winnings are capped at 120 AUD with 40x wagering. A sports no-deposit, loyalty or free bet bonus, when offered, pays out at most three times its initial amount.

CrownPlay Sportsbook

Our sportsbook covers pre-match markets, live betting and virtual events.

Markets and events

Bet on field and motorsports, esports, VR basketball and VR football. Our esports markets include DOTA 2, League of Legends and Counter-Strike. In the lobby you will find live betting, football, tennis, table tennis, basketball, ice hockey, American football, baseball and Virtuals.

Live betting and Cash-Out

Live odds can change suddenly, and a market may close during a match.

Cash-Out may be offered before an event or market is finalised. A successful request settles the bet at once, the final result no longer changes the accepted amount, and an erroneous settlement can be reversed.

Bet acceptance and changes

You cannot cancel a placed bet, while we may deny or cancel an already placed bet at our discretion. We may also decline all or part of a bet without giving a reason, and the stake is refunded when a bet is not accepted.

We may change odds and handicaps, which never alters bets placed before the change. Events can also be removed from the line.

Settlement, multiples and limits

Pre-match and live events are settled on the official result and then closed. A multiple joins two or more selections and wins only when every selection wins. A postponed or void selection counts at odds of 1.00.

Maximum bet limits vary by sport and game. You can win up to €100,000 a day, or the equivalent in your account currency, excluding stake. For bets on different days, the day the final event is resolved decides which daily cap applies.

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Coins, collections and VIP

Coins, collection prizes, Shop rewards and VIP benefits add extra value to your play.

Earning Coins and Weekly Challenges

You earn one Coin for every 150 AUD wagered on casino games, 5% of each deposit as Coins calculated on its euro equivalent, and more Coins for top tournament finishes and completed challenges. Sports challenges pay one Coin per 150 AUD bet once the bet settles as won or lost, and casino challenges award a set number of Coins based on how hard they are.

Complete 20 of the 40 Weekly Challenges in a week to earn an additional 50 Coins, separately for the Casino and the Sports section.

Collections

Our five regular collections are Crowns of the World, Casino Legacy, Crown City, Royal Sports and Velocity Legends. Cards are bought with accumulated Coins, and collecting every card in a set pays its cash prize, which needs 1x wagering on Sports or Casino games before withdrawal. Once you complete two collections, you can go for the exclusive Floating Fortune or Sky Crown Fleet.

Shop rewards

In the Shop you can swap Coins for Bonuses, Bonus Spins and Freebets. A Shop bonus needs 40x the bonus amount in wagering within 10 days, can release at most five times the bonus and is valid in the Casino only.

Activate Shop Bonus Spins in your Profile and play them within 7 days. Their winnings need 40x wagering within 10 days, at most 75 AUD can be released and any excess is voided.

VIP programme

Our VIP programme runs from Level 1 to Level 5. On Level 1 and Level 2 you get on-site promotions and round-the-clock live chat. Across the programme, benefits include a personal VIP manager, higher withdrawal limits, personalised offers and cashback. VIP cashback increases with every deposit you make.

Payments and withdrawals

Here is how deposits, refunds and withdrawals work.

Deposits

Deposits and withdrawals run through the payment systems available on our site at the time, and where possible a withdrawal goes back to the same payment method you used to deposit.

Payment methods shown on our site include Visa, Mastercard, bank transfer, Bitcoin, Ethereum and Tether.

  • Visa logoVisa
  • Mastercard logoMastercard
  • Bank transfer logoBank transfer
  • Bitcoin logoBitcoin
  • Ethereum logoEthereum
  • Tether logoTether

We set the minimum and maximum deposit amounts. Your account balance is not a bank balance and earns no interest.

A deposit refund is possible only in exceptional circumstances, for example after a technical problem. Contact support within 24 hours of the transaction, and we aim to reply within 10 business days. Every refund stays at our discretion. A deposit cannot be refunded once it or its bonus has been used to place a bet.

Withdrawals

A preferred withdrawal method is not guaranteed, and we may pay through a different payment system.

Deposits need a 1x rollover before withdrawal. If wagering stays below the deposit, winnings may be cancelled and a 10% commission kept, at least 0.75 AUD, or 15% for bank card or bank transfer deposits. A minimum monthly wagering requirement of 30 AUD in the calendar month of the request also applies. You can have a maximum of 3 pending withdrawals at once.

Our financial department handles a request within three business days after it is made or after the last withdrawal was paid, once all checks are complete. Agents work from 6 AM to 5 PM GMT, Monday to Friday. Every withdrawal goes through an audit, a gameplay check and account verification.

VIP level AUD per day / per month
Level 1 800 / 10,500
Level 2 800 / 16,000
Level 3 1,200 / 20,000
Level 4 1,600 / 24,000
Level 5 2,500 / 35,000

Account and verification

Account ownership

Open your account in your own correct name. We allow one account per person, household or address, phone number or email, and IP address.

Verification

Send the documents we ask for within 30 days. Until they arrive we may hold payments and suspend the account, and a late failure can lead to permanent closure. Verification usually finishes within 10 days of a complete response, although some cases need further checks.

Closing an account

You can ask for account closure by email to [email protected] when there is no balance and no pending withdrawal. If you close an account with a positive balance or pending withdrawal requests, all funds in it are voided.

Inactive accounts

An account becomes inactive after 180 days without a login. While it stays inactive, we may charge an administration fee of 10 AUD each month and may change that fee without notice.

Support and complaints

Our support team is ready to help 24/7 through English Live Chat and by email at [email protected].

If a reply from support does not settle the matter, send a written complaint to [email protected] from your registered email address. Include your username, your registered full name, the word complaint with the reason in the subject line, and a detailed summary with the relevant dates and times.

Responsible play

Responsible gambling matters to us, and these tools and habits help keep play fun.

Taking a break

If you feel you need a break from gambling, contact support and we will exclude you for a while. Self-exclusion requests go to [email protected], and we close the account as soon as practicable. Tell us about any other accounts you hold and do not open new ones.

Playing boundaries

Treat gambling as leisure, not as a way to earn income. Play only with spare money, keep an eye on the time and money you spend, never chase losses and never bet more than you can afford to lose.

Protecting minors and finding help

If you share a computer with family or friends who may not legally register and bet, we recommend a filter such as Net Nanny. For questions or problems related to gambling, you can contact GamCare, Gamblers Anonymous or Gambling Therapy.

We accept only customers over 18 years of age, and every player must also have reached the legal age where they live. Winnings gained by underage players are cancelled.

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